FEATURES:

In a first step workshop appointments can be planned for resource groupsat a certain date.
Further on workshop appointments can be planned more detailed: for a single team-member at a certain date and time- use the workshop loading ad on in ITP.
Service manager appointments can be scheduled in variable time intervals.
Repair orders automatically are created from workshop date planning.

BENEFITS:

• Improved utilization of assets and human resources
• Increase customer satisfaction by individual service appointments
• Usage of information from time stamping, faster repair order creation

TIP

Use the “welcome terminal”as well: Customers are welcome by name and the service manager,
they are assigned to. Customers will feel themselves comfortable by such a service.